While the recession is technically over, or coming to an end, consumers are doing whatever they can to get every penny they are owed. Not only are people finally understanding the value of money, they are fighting to keep creditors off their backs. Consumer reports has found that complaints aimed towards debt collections has risen dramatically.
According to the NYTimes, consumer complaints is rising while the funds for the customer service staff that deals with all of those calls and complaints is falling. Staff cuts have led to the loss of the investigative tools used to keep customers happy and solve complaints.
The cuts led to staff reductions, program eliminations, fewer consumer education materials being produced and distributed and loss of investigative tools and outside experts. Agencies said budget and staffing issues remain their biggest challenge.—NYTimes
Complaints about home mortgage companies, foreclosure scams, and debt collection services are at the top of the list of consumer complaints. Harassment from debt collectors is number three on the list. It is first on the list of the type of complaint, mostly extreme harassment. One report tells of a store owner harassing the young child of a debt holder, even telling the child his father would be arrested if he didn’t pay his debt.
Consumers are taking a stand against harassing creditors now more than ever. If you are feeling harassed by creditors and are struggling to get out of debt and stay out of debt, give us a visit at http://www.thedebtsettlementprogram.com. We are literally breaking records with our new program, The Simple Plan. It’s a get out of debt program that charges absolutely no upfront fees!
After you report your creditor and take a stand against harassing collections agencies, give us a call and settle your debt!
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